22/04/2010 - Classification of Hotels in Kenya underway
The Kenya government has launched a sensitization programme on nationwide classification of tourists’ establishment with a view to improving their standards.
The programme is aimed at sensitizing proprietors to prepare the facilities for the exercise to be done using the newly developed uniform Criteria for Standardization of Hotels, Restaurants & other accommodation facilities of East Africa is underway.
The criterion is benchmarked on best practices worldwide and will supersede all other standards in the respective Partner States.
To carry out the activity, Kenya has created a pool of 25 assessors from government agencies and the players in the industry who have been trained and certified by the East Africa Community Secretariat on the implementation of the approved uniform Standards.
The new standards marks remarkable progress in the on-going integration of East African countries into a regional bloc aimed at eventually promoting East Africa as a single tourism destination.
This will now enhance the quality of tourism and hospitality services offered within East Africa. The EAC Partner States will also benefit from economies of scale and added value to their products and services.
“What is going to happen is that the standards of hospitality establishments in East Africa will go up as best practices will be replicated regionally”, Says Tourism Minister Najib Balala. “For example, the quality of a five star hotel in Kenya will be the same as in other five partner states regardless of its location”.
It also means that tourism facilities whose quality standards have improved due to refurbishment and renovation; or fallen due to neglect, etc, will be adjudged accordingly to reflect their status as per that particular point in time.